Business Process Outsourcing
Our highly capable and flexible team can provide support to our clients in whatever way they need. By taking control of business processes that are repetitive or out of scope of employee skillsets, we supplement an existing team to keep them firing on all cylinders. Our consultants remain a part of PublishIQ but functionally serve as members of our client's companies in whatever capacity is required. Leveraging our hiring capabilities in India, our on-shore and off-shore teams work in unison to provide around the clock assistance.
Technical Client Onboarding
Strong relationships with clients through the onboarding process are necessary to facilitate healthy client growth and churn reduction. PublishIQ can help you welcome clients onto your new platform the right way. Our tech-savvy team of consultants is capable of quickly learning the ins and outs of a software package as well as the deployment process in order to make sure clients can transition smoothly and confidently, answering any questions they may have along the way.
Ongoing Product Support
Client relationships start at onboarding, but they do not end there. By offering live video call walkthroughs and support sessions, PublishIQ can provide ongoing support to onboarded clients to make sure their product experience stays dynamic and positive.